Return & Refund Policy
Return & Refund Policy
Return & Refund Policy
All Products except these are from FourPercent Group and other 3rd party providers.
SOLUTIONS4MANKIND™ CH BITZARAKIS, hereby referred to as "SOLUTIONS4MANKIND," offers a Risk-Free, 100% satisfaction guarantee.
If the product arrives DOA (Dead On Arrival), we will send you a new one free of charge after verifying the issue and issuing a return for the defective one if it cannot be fixed remotely.
The pulse generators for the anti-nano triangle and bucket have a 6-month warranty.
If they malfunction during the warranty period, when used as described in the instructions for use, troubleshooting and repairs on the component level (labor and parts) are free of charge.
If you are unsatisfied with our product, you may return any open or unopened product within thirty (30) days (or within the limit time and return limitations that the manufacturer mentions in the product description) for a full refund of the purchasing cost, according to the manufacturer's refund policy, excluding the shipping and 15% handling costs from banks, credit card gateways, administration costs, and other costs.
For the automatic switches and coils products and bundles, the nonrefundable amounts are:
There is no reimbursement in the event of non-delivery or non-acceptance for any reason, including refusal to pay customs duties. In another case, the Shipping Costs and 15% of the product costs are not reimbursed.
Furthermore, non-reimbursable amounts are the following: CHF 15 for admin handling returns of AN-PEMF-01 with or without power supply,
CHF 20 for handling returns of AN-PEMF-02v or AN-PEMF-02m, and SPIKE AN-SPK-02 and AN-SPK-03 without power supply
CHF 30 for handling returns of AN-PEMF-02v or AN-PEMF-02m, and SPIKE AN-SPK-02 and AN-SPK-03 with power supply
CHF 40 for handling returns of AN-PEMF-02VM without a power supply,
CHF60 for handling returns of AN-PEMF-02VM with a power supply
CHF 35 for handling bucket returns
CHF 62 for handling returns of triangles (any combination)
CHF 70 for handling any of the bundles.
Consultation fees and donations are not refunded after the consultation.
In other cases, please see below.
Cancellation up to 24 hours before the scheduled consultation: 85% refundable.
Cancellation less than 24 hours before the scheduled consultation: 50% refundable.
Consultation with Tony (Terms set by Tony P directly).
There will be no consultations if you have received two or more COVID-19 vaccine boosters. The reason is that remedies that worked before the vaccine have limited benefits for people who have received that vaccine. Tony does not yet have new solutions for this population category and will refuse to provide any consultation that may not work. You will be reimbursed 50% of the amount, including bank and admin fees.
Please follow the following steps to receive the requested refund:
- Contact customer support for the Return Material Authorization Number (RMA#) and return address or special instructions, depending on the product.
The following applies only to the Antinano bucket, triangles, and Pulse Generators. The remaining
- Place your RMA# inside the package and your name and address.
- Ship the product back to us.
- We will issue a refund after receiving and inspecting the products matching the RMA#. We recommend sending it with a tracking option and the required name and signature.
For the remaining products, we must first confirm with the supplier authorization to return them.
The shipping cost for returning the product is nonrefundable. You must absorb the return shipping cost. If you have any questions, contact customer support (contact@solutions4mankind.com). We are always happy to help.
*Please email us asking for your return number (RMA#). Packages must be shipped within 10 days of receiving the RMA# via customer service email. You need to include that number on a piece of paper inside the box with the returned product, and use the description we will provide for the declaration on the export document for the postal documents.
Four Percent Group
Our products from The Four Percent Group follow the group's official refund policy. It is as follows, but you can always check the latest updated version here.